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If the order or the item(s) that you want to cancel have not been shipped yet, you can cancel the order directly through your "My order" section
To cancel your order, visit the ORDER STATUS page or CONTACT CUSTOMER SERVICE.
If you wish to cancel an order that has been shipped but has not yet been delivered
- Kindly do not accept the delivery of the order
- Once we receive the product(s) back and verify its packaging/condition, we will refund your money within 24-48 business hours.
Check the status of the order or the item(s) on the "My Order" section.