Contacts Us

Contact Us

Contact Us.

How To Reach Us

Our Customer Service department is located in Noida, and is open from 8 a.m. to 5 p.m. (MT) Monday through Friday. You will receive a reply on your e-mail within one business day. If your question or comment is in regard to an order, please include your order number.

  • Our Address

    Jasper Home Fashions
    A-12/13, A-12, A Block, Sector 16,
    Noida,
    Uttar Pradesh 201301

  • Phone Number

    Office: +91 9897012251

FAQ

You can check the status of your order at any time by visting my order page, after logging into your account. If your item has already shipped, you can track your package(s) by clicking on Track a Shipment, a link to this page have also be included in your shipping confirmation email, which is sent to the address used when you placed your order.
All our items shall be ready to ship within 24 hours of our receiving your order excluding sundays and public holidays
You can track your order by clicking on Track my order link sent on your registered email address or you can also track your order by logging into 'My Account' / orders / view order  /track my shipment
If upon opening your order packet, you discover that an item is missing, please contact our Customer Service at +91-9897012251 (Monday - Saturday 9AM to 6 PM) or mail us at customers@Jasperhomefashions.com
We want you to be completely happy with your Jasper home fashions purchase. If your selection does not meet your satisfaction for any reason, we will gladly exchange or refund your purchase, excluding delivery charges, when you make your request within 7 days from the date of delivery. For details on returning your item for exchange, or learn more on our RETURNS page.

If the order or the item(s) that you want to cancel have not been shipped yet, you can cancel the order directly through your "My order" section
To cancel your order, visit the ORDER STATUS page or CONTACT CUSTOMER SERVICE.
If you wish to cancel an order that has been shipped but has not yet been delivered

  • Kindly do not accept the delivery of the order
  • Once we receive the product(s) back and verify its packaging/condition, we will refund your money within 24-48 business hours.

Check the status of the order or the item(s) on the "My Order" section.

We accept the following forms of payment for your purchases:
Visa
MasterCard
Maestro
PayPal
Visa Electron
As required by the Indian Government, GST will be automatically applied to orders or portions of orders in every State of India.
You can add gift wrapping to any online order for only Rs100.00 per item. You will see the option to add gift wrap in the checkout process.